Served as a lead customer advocate for major wireless and wireline assigned accounts including Qwest, Cingular, and other service providers. Provided second tier support of Intelligent Network products developed on the Sun Solaris 7/8 platform. Worked as part of a 24-hour technical support group responding to UNIX based hardware and software systems support issues in North America. Worked as contracted consultant through Triple I Consulting.
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Technical Support Resume Example-page-001 preview.
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